Sustainability Strategy
Sustainability is in our corporate DNA and is therefore part of our strategic pillars and corporate management indicators. In order to materialize it into concrete plans and actions, we have defined 6 major priorities, which are reflected in this model:
Value chain
Stakeholders Engagement
Employees
Approach: Aligning employees with organizational objectives and thoroughly understanding their needs and expectations in order to generate development and well-being strategies that enhance their quality of life and professional and personal growth.
Communication Channel and Frequency
- Organizational Climate Survey (Annual)
- Meetings (Ongoing)
- Coexistence Committee (Ongoing)
- Corporate Intranet (Ongoing)
- Focus Group (Occasional)
- Digital Platforms (Ongoing)
- Corporate Events (Occasional)
- Sustainability Report (Annual
Shareholders
Approach: Provide reliable information on the organization’s performance, which is the main input for decision-making, in such a way that it allows for profitable growth and maintaining good corporate governance practices.
Communication Channel and Frequency
- Sustainability Report (Annual)
- Financial Report (Annual)
- Corporate Governance Report (Annual)
- Digital platforms (Permanent)
- Corporate events (Eventual)
- Shareholders' Meeting (Annual)
- Shareholder section website (Permanent)
Community
Approach: Understand the dynamics of the communities where we operate in order to promote participation in social development programs, achieving empowerment and self-management.
Communication Channel and Frequency
- Meetings (Permanent)
- Sustainability Report (Annual)
- Digital platforms (Permanent)
- Perception surveys (Annual)
- Family schools (Eventual)
Suppliers
Approach: Promote sustainable and trustworthy relationships by strengthening and developing best practices in our suppliers.
Communication Channel and Frequency
- Meetings (Ongoing)
- Sustainability report (Annual)
- Digital platforms (Ongoing)
- Website (Ongoing)
- Corporate events (Occasional)
- Meetings and trainings (Occasional)
- Social and environmental evaluation
- Measuring What Matters Sistema B (Ongoing)
Customers
Approach: Responding timely to their needs and establishing strategies to satisfactorily serve the end consumer, generating mutual benefit.
Communication Channel and Frequency
- Meetings (Ongoing)
- Sustainability report (Annual)
- Digital platforms (Ongoing)
- Focus groups (Occasional)
- Website (Ongoing)
- Corporate events (Occasional)
- Meetings, training (Occasional)
- Perception surveys (Annual)
Consumers
Approach: Creating closeness and understanding their tastes, needs, and habits in order to offer the best experiences through our product portfolio.
Communication Channel and Frequency
- Sustainability report (Annual)
- Digital platforms (Ongoing)
- Focus groups (Occasional)
- Website (Permanent)
